How does Reyes Roofing LLC handle your data?

This Privacy Policy took effect and was last officially updated on November 10, 2026. It establishes our operating procedures for collecting, processing, retaining, and safeguarding information gathered from visitors, property owners, and commercial facility managers interacting with our website.

The data controller responsible for personal information processed through this website is Reyesroofingsllc, trading at reyesroofingsllc.com.

Our primary operational business address is:

2733 W Maryland Ave, Phoenix, Arizona 85017, Phoenix, Arizona, United States

All trade operations are licensed under Arizona Registrar of Contractors CR-42 Roofing license #353901, with worksites supervised under our designated supervisor active since 2018. Direct communication regarding personal data governance may be directed to [email protected] or telephone 480-828-3040.

We collect and record only the specific operational details required to conduct roofing estimates, schedule storm tarping dispatches, maintain site telemetry, and measure marketing campaigns:

• Inquiry Intake Form (temue1b.php): When a property owner submits a request for a roofing inspection or repair quote, our backend records your full name, phone number, email address, physical property street address in Greater Phoenix, service category (kind), technical description notes, specified roof pitch or material parameters, and your explicit consent selection.
• Automated Telemetry & Log Headers: Alongside submitted form payloads, our server logs the client IP address, browser user-agent header, referring URL, the exact timestamp when the form page rendered, and the exact timestamp when the payload was transmitted.
• Live Support Chat (tiwo439.php): When engaging our dispatch chat console, the message body, session token, operator responses, and optional contact credentials are saved so that you may return to ongoing inspection threads.
• Consent State Storage: Your choice to allow or decline advertising and analytics cookies is stored locally within your browser under the key site_consent_v2.
• Paid Advertising Identifiers: Inbound query strings passed from search engine and display advertising campaigns, including gclid (Google Ads), msclkid (Microsoft Advertising), and fbclid (Meta Ads).

Our site does not establish consumer accounts, does not store passwords, and does not process credit cards or online payment transactions. All transactions operate on written estimates and ROC contracting agreements.

Information collected through this site is utilized strictly for direct contracting and service fulfillment:

• Evaluating roof pitch, decking rot, and material square footage to prepare estimates ranging within our verified $68 to $5,400 scope.
• Contacting property owners via telephone or email to schedule on-site physical roof inspections across Maricopa County.
• Deploying emergency crews for wind damage, collapsed tile repair, and immediate poly-tarp dry-in stabilization.
• Fulfilling building permit, ROC contracting disclosure, and Maricopa County structural compliance mandates.
• Measuring the aggregate effectiveness of advertising traffic from Google, Microsoft, and Meta campaigns.
• Preventing automated bot abuse, spam submissions, and Denial of Service incidents against our intake forms.

We process personal data only when an established legal justification applies under applicable statutory frameworks:

• Consent: You provide clear affirmative action when selecting the required consent checkbox on our inquiry form or clicking “Allow Storage” on our cookie banner. You maintain the right to withdraw this consent at any time.
• Contract Performance: Processing your property address, phone number, and damage specifications is strictly necessary to prepare estimates and fulfill roofing repair contracts under ROC CR-42 regulations.
• Legitimate Interests: Maintaining server security, diagnosing network transmission faults, logging intrusion attempts, and preventing fraudulent inquiries are legitimate interests pursued by Reyes Roofing LLC.
• Legal Obligation: Retaining contracting records and tax documentation in compliance with Arizona Registrar of Contractors standards and state revenue codes.

This website receives live, active advertising traffic from commercial digital ad platforms. When visitors arrive from sponsored campaigns, those platforms append unique click parameters to the landing URL. We disclose these platforms and parameters in the present tense:

• Google Ads: Traffic arriving from Google sponsored links carries the gclid (Google Click Identifier) parameter to attribute conversions and evaluate search query effectiveness.
• Microsoft Advertising: Traffic arriving from Bing and the Microsoft Advertising network carries the msclkid click parameter to measure ad response.
• Meta Ads: Campaigns distributed across Facebook or Instagram carry the fbclid parameter to track outbound referrals to our roofing inspection services.

These click identifiers are handled in strict compliance with consumer privacy regulations and platform guidelines. Nothing on this website states or implies that Google Ads, Microsoft Advertising, or Meta Ads have reviewed, approved, or verified this site or our contracting operations.

Our website integrates Google Consent Mode v2 to ensure marketing telemetry respects your explicit choices. Prior to user interaction with our consent banner, the four core consent signals are held in a denied state by default:

• ad_storage: 'denied' — Restricts storage of advertising cookies.
• ad_user_data: 'denied' — Prevents transmission of personal user data to advertising services.
• ad_personalization: 'denied' — Prevents use of browsing data for remarketing or personalized audience profiling.
• analytics_storage: 'denied' — Restricts non-essential statistical cookies and session telemetry.

Only when a visitor clicks “Allow Storage” are these four signals updated to 'granted'. If you click “Decline” or subsequently reset your selection via our cookie settings trigger, all four parameters are immediately reset to denied.

Reyes Roofing LLC discloses personal data to designated third-party technology providers solely to operate our website and service intake. These processors are contractually bound to process data only according to our instructions:

• Google LLC / Google Ireland Ltd: Advertising attribution provider for Google Ads and Consent Mode telemetry.
• Microsoft Ireland Operations Ltd / Microsoft Corporation: Advertising attribution provider for Microsoft Advertising. Personal data processed through Microsoft platforms is governed by the Microsoft Privacy Statement available at https://privacy.microsoft.com/privacystatement.
• Meta Platforms Ireland Ltd / Meta Platforms, Inc.: Campaign referral tracking for Meta Ads.
• Infrastructure & Hosting Provider: Our dedicated server host that houses our static web files, PHP intake scripts, and encrypted SQLite inquiry storage within secure United States data centers.
• Mail Transport Relay: The secure SMTP mail transmission service utilized to deliver notification messages from temue1b.php to our operational dispatch inbox.

Our primary servers, databases, and business operations are situated exclusively within the United States. If you access our website from the European Economic Area (EEA), United Kingdom, or other international territories, your information will be transmitted to, stored, and processed in the United States.

Such cross-border transfers are conducted pursuant to recognized lawful transfer mechanisms under Article 46 of the GDPR, including Standard Contractual Clauses (SCCs) executed with our enterprise advertising and cloud infrastructure partners, or on the basis of your explicit consent when requesting our roofing services.

We establish concrete calendar retention limits for each operational data class. We do not retain personal information indefinitely:

• Inquiries & Email Notifications: Intake form submissions and corresponding staff email copies are retained for exactly 24 months following receipt to verify ROC warranty coverage and past project history.
• Chat Transcripts: Customer support and dispatch discussions logged via tiwo439.php are retained for 12 months.
• Server & Access Logs: Web server access records, IP addresses, and diagnostic error logs are purged after 90 days.
• Consent Choice Records: The local browser state recording your storage selection under site_consent_v2 is maintained for 12 months before prompting re-confirmation.
• Data Subject Inquiries: Consumer requests for access, correction, or deletion are formally archived and answered within 7 days.

Reyes Roofing LLC enforces industry-standard technical safeguards to protect intake records against unauthorized access, destruction, loss, or alteration:

• Mandatory TLS 1.3 cryptographic encryption for all inbound and outbound web traffic.
• Filesystem access restrictions protecting intake databases located in data/ with hardened server directives.
• Honeypot form traps (company and homepage) to neutralize automated bot harvesting.
• Periodic server security patching, firewall intrusion detection, and restricted supervisor authentication credentials.

For individuals accessing this website from the European Union, United Kingdom, or Switzerland, the General Data Protection Regulation (gdpr) grants you comprehensive individual rights regarding your personal information:

• Right of Access: You may request confirmation of whether we process your personal data and obtain a copy of all stored records.
• Right to Rectification: You may request the immediate correction of inaccurate or incomplete contact details.
• Right to Erasure: You may request the deletion of your personal data where retention is no longer necessary for contracting or legal compliance.
• Right to Restriction: You may request that we suspend active processing while an accuracy or objection claim is verified.
• Right to Data Portability: You may request a machine-readable copy of your inquiry data to transmit to another contractor.
• Right to Object: You may object at any time to data processing carried out under our legitimate interest grounds.
• Right to Withdraw Consent: Where processing relies on consent, you may revoke authorization at any time without affecting prior lawful processing.

Under United States state privacy legislation, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (ccpa), along with privacy laws in Colorado, Virginia, Connecticut, and Utah, residents are afforded specific statutory protections:

• Right to Know & Access: You have the right to request disclosure of the categories and specific pieces of personal information collected, the sources of collection, and the commercial business purpose.
• Right to Delete: You have the right to request deletion of personal information collected from you, subject to ROC contracting and statutory recordkeeping exemptions.
• Right to Correct: You have the right to correct inaccurate personal records maintained by our business.
• No Sale or Sharing of Personal Information: Reyes Roofing LLC does not sell your personal information, mobile phone numbers, or property data to third parties, data brokers, or unaffiliated commercial solicitors.
• Non-Discrimination: We will never deny services, charge differing rates, or provide a altered standard of workmanship if you exercise your statutory privacy rights.

We recognize and respect the global privacy control (Sec-GPC) browser signal. When your browser transmits an active GPC header indicating an opt-out preference, our website automatically treats this signal as an immediate opt-out from advertising storage and tracking cookies without requiring secondary confirmation.

Our services are strictly directed to property owners, facility directors, and adult consumers legally capable of executing construction contracts. We do not knowingly collect, solicit, or maintain personal information from children under the age of 16. If we become aware that an individual under 16 has submitted personal records through our intake forms, we delete those records immediately.

If you believe our processing of your personal information infringes upon statutory data protection laws, you retain the legal right to lodge a formal complaint with an authorized supervisory authority:

• In Arizona, with the Office of the Arizona Attorney General (Consumer Protection Division).
• In California, with the California Privacy Protection Agency (CPPA) or the California Attorney General.
• In other US states, with your state Attorney General’s Office or consumer protection bureau.
• In the European Union, with your national Data Protection Authority (DPA) within your Member State of residence.

To exercise your legal rights regarding personal data access, correction, restriction, or deletion, submit your request through our primary communication channel:

Email: [email protected]
Subject: “Privacy Data Request — [Your Name]”
Postal Address: Reyes Roofing LLC, 2733 W Maryland Ave, Phoenix, Arizona 85017

To protect your privacy and property security, we verify your identity by confirming your property street address and telephone number prior to disclosing or altering records. We fulfill and respond to all verified data requests within 7 days of receipt without fee.

We may periodically amend this Privacy Policy to reflect statutory updates, adjustments in advertising platform policies, or modifications to our roofing intake procedures. All revisions are posted directly to this URL with an updated “Effective Date” stated at the opening of the document. We recommend reviewing this document intermittently when scheduling project scopes.

Questions, concerns, or requests regarding this Privacy Policy or our operational data handling may be directed to our designated compliance staff:

Reyes Roofing LLC is committed to ensuring digital accessibility for individuals with disabilities across Greater Phoenix and beyond. We design and maintain this website in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards and Title III of the Americans with Disabilities Act (ADA).

Our accessibility provisions incorporate logical heading structures, clear skip-to-content navigation links, programmatic form label associations, minimum contrast ratios exceeding 4.5:1 against deep petrol surfaces, keyboard-accessible navigation docks, and full support for screen-reading assistive technologies. If you experience difficulty accessing any content on this website, please call our office at 480-828-3040 or email [email protected], and our team will provide immediate assistance.